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FAQ

How to add new components to the platform

I have lost the changes I had in the project, is there a way to recover them?

What is the azimuth angle?

Can I change the aerial image of the project?

Can I change the size of the aerial image of the project?

What the version means in the components

How to configure a custom URL for your proposals

Cylindrical roofs

How to draw an obstacle on top of a roof

Are the editor measurements accurate?

What to do if you encounter an error

How use the CAD export

Facade installation

How can I define a fixed length when drawing a segment?

The simulator calculates a higher number of inverter than I expect

The hourly energy balance graph shows grid consumption at hours when there is surplus energy

How to adjust the format of an incompatible consumption file

Modules aligment

How to manage a project with multiple connection points

Which parameters are taken into account?

What to do if the website is not responding

How to delete a project

Are shadow losses considered in ieco?

Can I do studies on collective self-consumption and energy communities?

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What to do if the website is not responding

If the website is unresponsive or or you encounter issues while navigating the platform:

Press the CTRL + F5 keys simultaneously for a complete reload, bypassing the cache.

If the issue persists, you can request help by describing what is happening.

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